Delivery Policy

Last update : October 17th 2023

At Fur Collectibles, we are committed to providing a convenient and seamless delivery experience for our customers worldwide. Our delivery policy aims to inform you about the details of our delivery process and the commitments we make to provide you with a quality service.

EU delivery :

We are able to deliver our products to all countries within the European Union. Shipping for orders under $229 is $18. This includes a quick delivery along with a tracking number, communicated to you via email as soon as it becomes available.

Worldwide delivery :

We are able to deliver our products to most countries around the world, when provided with a valid postal address. Shipping for orders under $229 is 30$. This includes a quick delivery along with a tracking number, communicated to you via email as soon as it becomes available.

Free shipping worldwide:

We are delighted to offer you free delivery on all orders above $229 placed on Furcollectibles.store, anywhere in the world, subject to feasibility. Our aim is to provide you with easy access to our high-quality products, wherever you are.

Delivery times:

We aim to process and dispatch your order as quickly as possible. Delivery times may vary depending on your location and shipping conditions. Here is a general estimate of delivery times, once your order is marked as “Shipped”:

Europe: 7-10 days
Worldwide: 7-10 days.

Please note that these times are indicative and may be subject to variations due to factors beyond our control such as transport delays, customs formalities, etc.

Order tracking:

Once your order has been shipped, we will provide you with a tracking number so you can follow the status of your package. You can use this tracking number on our website or on the carrier’s website to find out the current location of your order.

Delivery addresses:

We deliver to the address you provide when you place your order. Please ensure that the address is correct and complete to avoid any delivery problems. We cannot be held responsible for delays or errors in delivery due to incorrect information provided by the customer.

Taxes and duties:

Please note that local taxes, customs duties and clearance fees may be applicable depending on your country of residence. These charges are the responsibility of the recipient and are not included in the total amount of the order or in the shipping costs. Please check current local regulations regarding customs duties before placing an order.

Partial delivery:

In exceptional cases, your order may be delivered in several packages, due to product availability or other logistical considerations. You will be informed if your order is subject to partial delivery.

Customer service:

If you have any questions regarding the delivery of your order or if you encounter any problems related to the receipt of your package, please contact us using the contact form available here, with “Order tracking and delivery” as your inquiry. Our customer service team is here to assist you and resolve any concerns you may have.

Thank you for your confidence in Fur Collectibles Store.

Last update : October 17th 2023